What types of processed hazelnuts can you supply?
Through our diverse facility network, we can manage the production of almost any specification, including raw/natural hazelnut kernels, blanched, roasted, diced/chopped hazelnuts, hazelnut flour/powder, and premium hazelnut paste. All products can be calibrated to your precise millimeter requirements.
Do you provide product samples before we place an official order?
Yes, we believe in absolute transparency. We provide certified laboratory-tested samples representing the exact specifications and calibrations you request. This allows you to verify the taste, texture, and quality standards before committing to a full production contract.
How do you handle price volatility in the hazelnut market?
The hazelnut market can fluctuate significantly due to seasonal and climatic conditions. Leveraging our high-volume trading power and deep industry insights, we offer strategic timing advice and negotiate stable, highly competitive fixed pricing contracts whenever possible to shield your budget from sudden market spikes.
How is full product traceability achieved?
Every batch we manage is backed by meticulous documentation. From the moment the raw hazelnuts leave the growing region through the cracking, roasting, and final packaging stages, each step is logged under strict batch codes. This ensures a transparent trail from the orchard directly to your delivery destination.
Can you accommodate organic or sustainable product requests?
Yes. We can source certified organic hazelnuts and coordinate production within facilities that hold verified organic handling certificates. If your brand has specific sustainability or fair-trade requirements, we align our network to match those specific sourcing guidelines.
What are your standard lead times from order placement to shipment?
Lead times vary depending on the processing type, packaging customization, and seasonal demand. However, because our network grants us priority slots at multiple top-tier facilities, we are typically able to offer much more flexible and accelerated production schedules than a single factory could provide.
How do you handle custom product specifications and calibrations?
We manage bespoke production tailored entirely to your needs. Whether you require a specific roasting degree (light, medium, or dark), precise dicing sizes (e.g., 2-4mm, 4-8mm), or custom oil content percentages for hazelnut paste, we select the exact facility equipped with the precise machinery required to meet your technical data sheet.
What is your policy on Aflatoxin and chemical residues?
Gaining international market access requires zero tolerance for contaminants. We ensure all batches undergo strict chemical and microbiological laboratory testing before shipment. Products are verified to meet or exceed European Union (EU), US FDA, and other global food safety regulations regarding Aflatoxin, heavy metals, and pesticide residues.
Do you offer private label (OEM) services for retail brands?
Yes. Through our co-manufacturing network, we fully manage private label projects. We coordinate the entire process—from roasting and dicing to packaging into retail-ready doypacks or branded boxes with your custom design, logos, and barcodes—ensuring your brand hits the shelves retail-ready.
What are your standard payment terms for international trade?
We offer standard international trade payment terms tailored to secure both parties, including Letters of Credit (L/C), Cash Against Documents (CAD), and structured Telegraphic Transfers (T/T), depending on the order volume, risk assessment, and long-term partnership history.
Why should we work with you instead of a broker or a single factory?
Traditional brokers just pass paperwork and disappear; single factories lock you into their rigid capacities, fixed pricing, and internal quality biases. We act as your on-site partner. We offer the volume-pricing power of a major trader, the flexibility of multiple top-tier factories, and the strict protection of an independent, on-site quality control team.
How do you handle potential quality disputes or claims?
We take full accountability for our supply chain. Because our own quality assurance team supervises production on-site and seals the batches, quality disputes are extremely rare. However, in the unlikely event of a discrepancy, we act immediately. Every batch is backed by counter-samples and independent laboratory reports, allowing us to investigate and resolve any issues swiftly and fairly to protect your business.
Do you guarantee allergen-free or cross-contamination-controlled processing?
Yes. Food safety is our highest priority. We select facilities that enforce strict allergen management protocols. Depending on your requirements, we partner with plants that feature dedicated hazelnut-only processing lines, eliminating the risk of cross-contamination with other tree nuts or allergens and ensuring full compliance with your market’s labeling laws.
What steps do you take to support sustainable and ethical sourcing?
We are deeply committed to social responsibility. We actively prioritize facility partners and supply chains that comply with international labor standards, promote fair working conditions for seasonal agricultural workers, and support sustainable farming practices. We can provide fully traceable supply chains that align with your corporate social responsibility (CSR) goals.
Can we send our own third-party auditors (like SGS or Eurofins) to the facility?
Absolutely. We welcome complete transparency. While our own team conducts continuous on-site supervision, we are more than happy to coordinate and facilitate audits by your designated independent third-party inspection companies during the loading or packaging phases to give you absolute peace of mind.
How do you ensure product freshness during long-distance maritime transit?
We optimize the packaging and logistics specifically for the journey’s duration and climate zones. By utilizing high-barrier vacuum packing, oxygen absorbers, and managing strict temperature/humidity container conditions when necessary, we preserve the natural oil stability, crunchiness, and aroma of the hazelnuts from our shore to yours.
Why should we source through your company instead of going directly to a hazelnut factory?
Going direct locks you into one factory’s rigid capacities, fixed machinery, and internal quality biases. As your strategic B2B partner, we eliminate these limitations. We leverage our high-volume trading power to get better pricing than individual buyers, offer multiple packaging options that a single plant cannot provide, and most importantly, we deploy our own independent quality team on-site to inspect the production. We give you factory-direct pricing with the flexibility and security of an independent partner.
As an intermediary partner, do you add an extra cost layer to the products?
No, on the contrary, we often reduce your total cost of sourcing. Because we manage high-volume consolidations and maintain long-term institutional contracts with multiple top-tier facilities, we receive preferential wholesale rates that are unavailable to standard buyers. Furthermore, by eliminating operational risks, customs errors, and quality defects on-site, we save your company from costly supply chain disruptions.
If our regular factory partner faces a crop shortage or capacity bottleneck, how do you protect our supply chain?
This is one of our greatest strengths. When a single factory faces a technical breakdown, labor shortage, or capacity crunch during peak seasons, your order gets delayed. Because we maintain a diverse, pre-audited network of top-tier facilities, we can dynamically shift production to an alternative certified plant without changing your product specifications or delaying your delivery. Your supply chain remains 100% secure.
How do you handle intellectual property, custom recipes, and NDA requirements for contract manufacturing?
We operate under strict corporate governance. Before sharing any technical data sheets, custom roasting profiles, or precise dicing dimensions with our facility network, we sign comprehensive Non-Disclosure Agreements (NDAs). We ensure that your proprietary recipes, private label designs, and brand specifications are legally protected and exclusively utilized for your specific orders.
Who is our legal and financial counterparty during the contract and shipment process?
You deal directly with us. We handle all contractual obligations, international trade compliance, payment terms, and logistics coordination. We act as your single point of contact and take full legal responsibility for delivering the product according to the exact specifications agreed upon in our contract, streamlining your accounts payable and legal processes.
Can you accommodate our company’s internal Vendor Qualification and onboarding processes?
Yes, perfectly. We are highly experienced in corporate B2B procurement standards. We provide all necessary factory audits, GFSI-approved certifications (BRC, IFS), code of conduct agreements, and technical product data sheets (TDS) required by your compliance team. We ensure our partner facilities fully align with your corporate vendor criteria before any contract is signed.
How do you prevent “Broker Risk” regarding communication gaps between the buyer and the actual plant?
We do not operate as a passive paperwork broker. We are an active supply chain manager. We position our own technical experts and quality controllers directly inside the production facilities. This means your feedback, technical adjustments, or sudden changes in packaging requirements are translated and executed on the factory floor in real-time, eliminating any risk of miscommunication or delayed response.
We have multi-country operations. Can you split our bulk orders and manage shipments to different global destinations?
Yes. Managing complex, multi-destination logistics is one of our core competencies. We can secure high-volume raw materials, process them according to your standardized global specifications, and split the final packaging into separate shipments. Whether you need containers shipped to Europe, North America, or Asia, we manage the individual customs, shipping lines, and staggered delivery schedules under a single master agreement.
How do you support our R&D team with product innovation or custom industrial applications?
Unlike rigid factories that reject small-scale trial runs, we actively facilitate innovation. If your R&D team is developing a new confectionery, bakery, or dairy product that requires a specific hazelnut paste viscosity, custom moisture levels, or unique roasting profiles, we identify and match you with the exact specialized facility in our network to produce precise trial samples until your technical requirements are 100% satisfied.
What is your long-term volume guarantee for annual corporate contracts?
We offer annual blanket purchase orders (BPOs) with fixed or formula-based pricing structures to protect your budget for the entire fiscal year. Because we are not bound by the square footage or machinery limits of a single plant, we can guarantee scalable volume allocations. As your business grows, we simply distribute the increased production demand across our pre-vetted facility network, ensuring your expansion is never bottlenecked by manufacturing capacity.
